Medical CSR / Customer Care Representative

Hybrid & Remote positions available
Schedule: Full-Time / Monday through Friday
Location: Sacramento, California
Pay: $20/hr

Main Duties:
Performs various call center activities to provide client's medi-care advantage member support. receives inbound/outbound phone calls and accurately documents all information pertaining to patient's accounts
Answering a high-volume of inbound phone calls in a fast-paced environment.

Skills & Requirements:
A High School Diploma and/or Bachelor's Degree
A minimum of 1-2+ years of call center / Customer Service Representative experience within the healthcare or medical industry
Must provide own laptop or desktop, mouse, keyboard, and headset ~ with an additional monitor. Will be working from two screens.
6 months CSR minimum plus medical or insurance preferred
Must be able to pass a background.
Bi-lingual in Spanish & English preferred
Remote or hybrid (hybrid if within 30 miles of Elk Grove, 2 days in office)
Excellent attendance a must! Be engaged, show up ready to work, and be reliable.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.